Library Policies

Mission Statement

To empower and enrich our patrons’ lives by fostering education, exploration and entertainment.

The Northlake Public Library is a member of the Illinois Library Association as well as the American Library Association.

NORTHLAKE PUBLIC LIBRARY DISTRICT
CIRCULATION POLICIES

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Availability of Materials and Resources

Unless noted otherwise, Library materials and resources are available on an equal basis to all individuals holding Northlake Public Library District cards. While this is also true for patrons with a valid library card from another public library, the Library reserves the right to make some categories of materials and resources available to Northlake Public Library District cardholders only, and to make certain materials or classes of materials unavailable for reserve.

It is the responsibility of parents or guardians to monitor their children’s selection and use of Library materials and resources.

Confidentiality of Patron Records

As required by the Illinois Library Confidentiality Act, the registration and circulation records of the Library are confidential. No individual’s registration or circulation records will be released to any individual or agency, except pursuant to a court order.

Library Cards

Northlake Public Library District cards will be issued to residents of Northlake, Stone Park or unincorporated Leyden Township (Melrose Park, 60164) who present (1) piece of valid identification. (Appendix 1: Types of Identification Needed to Obtain a Library Card)

Although there is no minimum age for obtaining a Library card, the signature of a parent or guardian is required for all applicants under 14 years old. Juvenile applicants, under the age of 14, must be present when applying for a library card.

Individuals aged 14-17 may apply for (or renew) their library cards without having their parents present. In the event that they do not have state issued identification, they may bring in their school identification card, plus a piece of official mail, displaying their parent’s name and address. (Appendix 1: Types of Identification Needed to Obtain a Library Card)

All delinquencies must be cleared before a library card will be renewed (if expired), or replaced (if lost).  If a patron is protesting a fee, they may be permitted to renew their library card without paying the fee. This determination is made on a case by case basis by the Head of Guest Services, or, by the Library Director.

To renew a library card, patrons must show proper identification. (Appendix 1: Types of Identification Needed to Obtain Library Card)

If a patron is unable to produce the required amount of identification, Guest Services can send a postcard to the patron’s mailing address. Requests must be made, in person, at the Desk, and only (1) request may be made per person. Individuals will need to provide their mailing address so as to facilitate the sending of the postcard. Postcards returned to the library for lack of address, or improper address, will be destroyed, and individuals will need to make a second request. Postcards will be considered valid for 90 days from the date of the postmark, and will be destroyed once the library card has been completed.

Library cards may not be transferred from one person to another. Adults are responsible for their own cards, those of their minor children, and for all materials borrowed with these cards. For their protection, patrons should report lost or stolen cards immediately. Materials checked out on a card up to the time it is reported stolen or lost are the responsibility of the card owner. The Library should also be notified about any change of address, email address, telephone number, or name.

Eligibility for Northlake Public Library District Cards

Resident and Property Owner Library Cards

Individuals who reside within the service area of the Northlake Public Library District are eligible for full borrowing privileges, including reciprocal borrowing, without a fee. Resident cards are valid for 10 years as long as the person resides at the registered address. The card is renewable as long as eligibility is retained. Parents or guardians are responsible for fines and charges incurred by minor children. The Library reserves the right to revoke or restrict the use of a Library card if borrowing privileges are abused.

Non-Resident Library Cards

Non-residents who own, and pay real estate taxes on property located within the service area of the Northlake Public Library District are eligible for Northlake Public Library District cards. When applying for a non-resident library card, a tax bill, or some other acceptable proof of current ownership, must be provided. In accordance with state law, only 1 card, which is valid for 1 year, can be issued for each parcel of eligible property owned in our service areas by a non-resident without additional fees.

a) In accordance with Illinois state law as set forth below, non-resident adults may purchase Northlake Public Library District cards for a fee. Payment of this annual fee entitles each adult of a non-resident family who resides at the address listed on the Library card registration form to full Library privileges, including reciprocal borrowing. The fee for these cards is set annually by the Northlake Public Library District Board of Trustees in accordance with state law. A non-resident student may be issued a card, without payment of fee, pursuant to 75 ILCS 5/4-7.  “Student”, for purposes of this section, means an individual currently enrolled in a public or nonprofit private school (K-12) who does not have his or her principal residence within a public library service area.  The student must present proof of eligibility, as required by statute, at the time of application for this card. (Appendix 3: Fees)

b) Illinois Public Law 92-0166 stipulates that “A person residing outside of a public library service area must apply for a non-resident card at the public library located closest to the person’s residence, and not within the jurisdictional limits of another library.” The rules currently define “closest public library” as meaning a participating public library that serves the high school district in which the non-resident resides or the library physically closest to a non-resident’s primary address.

Homeless Patrons

We are sympathetic to our homeless patrons, and understand that this population has special needs. We will issue temporary library cards to homeless patrons on a case by case basis.

Reciprocal Borrowing

Individuals holding valid cards from other libraries may use them to borrow materials from the Northlake Public Library District. Patrons holding cards from other SWAN member libraries may use their cards without any additional application process required.

If the patron’s record information is not in our computer system, the patron will need to fill out a library card application, and present their valid library card, along with proof of identity/address. (Appendix 1 for list of acceptable identification). The patron’s home library will be contacted, and the patron’s library card will be verified. Privileges will be extended to the expiry date of the existing home library card.

Interlibrary Loan General

Items borrowed from other libraries are subject to all loan periods, fines, rules and regulations established by Northlake Public Library.

We are unable to bypass or ‘override’ any restrictions placed on items by an owning library. By doing so, we may endanger our relationship with the loaning library. This includes restrictions of ‘in-library use only’ on ILL materials. Any restrictions placed on items will be respected.

Interlibrary loan materials cannot be renewed if the items have holds. It is recommended that the items be returned to the library, and have holds placed for an additional copy of the same item.

All interlibrary loan items are subject to recall from their owning libraries. When an ILL item has been ‘recalled’ by the owning library, this means that the item must be returned as soon as possible, usually before the due date. Patrons must return these items as quickly as possible, and place an additional request for another copy of the item. Interlibrary loans without holds are eligible for automatic renewals.

If an overdue ILL item reached the billed stage, and the owning library sends a bill to the Northlake Public Library District, the patron will be contacted and be given no less than 1 week (7 days) to return the item. If the item has not been returned after that time, the bill will be paid by the Northlake Public Library District, and the patron must reimburse the library for all costs relating to that transaction. Once paid for, the owning library will not accept the items for return.

Out of System Interlibrary Loans (OCLC)

We will only perform out-of-system interlibrary loan (OCLC-ILL) transactions for cardholders of the Northlake Public Library District. Reciprocal borrowers will be referred back to their home libraries.

We ask that patrons limit their requests to no more than (5) items at a time.

All OCLC-ILL materials borrowed through the Northlake Public Library District must be returned to the Northlake Public Library District. Returning these items to other libraries can cause patrons to incur overdue fees.

To renew OCLC-ILL items, patrons must contact the Northlake Public Library District before the due date so that we may place your renewal request. Unlike general ILL, OCLC-ILL requires staff intervention from the owning library, and as such, adequate time will be needed to process any renewal requests.

Borrowing Library Materials

Number of Items That May Be Borrowed

Limits may be set on certain categories of materials if such limits are needed to meet demand and provide equitable service. (Appendix 2: Item Limits and Loan Periods)

Patrons Without Library Cards

Library cards are used to identify borrowers and to expedite and accurately record transactions. Patrons possessing Northlake Public Library District library cards, who are unable to provide their card but are able to present some other acceptable proof of identity, may still borrow items. (Appendix 1)

Minors who are unable to present their cards will be asked to confirm their name and address.

General Loan Periods

Generally, Library materials may be borrowed for 3 weeks. A complete list of loan periods and checkout limits may be found in Appendix 2.

Other Loan Guidelines

g) SWAN Computer outage: In the event of a partial, or total, computer outage, limits as to how many items a patron may check out may be enforced.

h) Class Assignments: At the discretion of Library staff, items temporarily in high demand for class assignments may be given a shortened loan period or restricted to in-library use.

i) Reading Groups: The Library will accommodate reasonable requests from local reading groups for multiple copies of particular titles.

j) Vacation Loan: Patrons may request that a loan period of 6 weeks for any print items for which another Northlake Public Library District cardholder is not waiting. Items obtained via interlibrary loan are ineligible for vacation loan periods.

k) Renewals: Items will automatically renew provided there are no holds placed on those items. (Appendix 2: Item Limits and Loan Periods)

l) Reserves: Cardholders will be notified by phone or email when items they have reserved are available for pick-up. Reserved items will be held at the Library for no less than 7 days. Items on reserve must be checked out on the card on which the hold was placed; said card must be presented at the time of check-out, regardless of who is picking up the items.

Returning Library Materials

Library materials may be returned, in person, at any service desk, or via the materials drop box (book return), located on the north side of the building. The bookdrops are open 24 hours a day, 7 days a week, 365 days a year. Electronics and “Library of Things” may not be put in the bookdrop.

Overdue Library Materials

Fees

Fines are not assessed by the library, but patrons are responsible for lost, damaged, and collection fees. (Appendix 3: Fees)

Grace Period

There are no grace periods for any materials checked out from the Northlake Public Library District. However, items owned by the Northlake Public Library District, returned in the dropboxes before the start of business, will have their check-in backdated to the previous business day.

Notices

It is essential that patrons keep the library abreast of any changes to their physical address, email address or telephone number, so that we may communicate with our patrons. During the library card application process, patrons are asked if they wish to share their email addresses. Patrons who choose to provide their email addresses will have all notices sent to them electronically. Patrons who wish to receive paper notices should not provide their email address to the library, as electronic communication becomes the default once an email address is provided.

When any address becomes invalid (electronic or physical), and notices are returned to the library, we will note this on the patron’s record. For invalid email addresses, we will remove the address, and place a note on patron’s record, requesting that library staff ask the patron to verify their email address. The invalid email address will be removed from the record, thus allowing phone notices to be generated.

Patrons with invalid physical addresses will have a block placed on their record, to disallow any additional checkouts or renewals, until their addresses have been updated. Once a patron’s physical address has been verified, borrowing privileges can be reinstated. (Appendix 1: Types of Identification Accepted for Issuance of Library Card)

When Library material has been overdue for 7 days, a reminder notice is sent to the cardholder. A second overdue notice will be sent once the item is 14 days overdue. The Library makes a reasonable effort to ensure that these notices are received, but these notices are sent as a courtesy and failure to receive any overdue notices does not constitute cause for removal or reduction of overdue fines.

Lost and Damaged Materials

If, after 42 days (i.e., 6 weeks after the due date), the overdue material still has not been returned to the Library, this material will be deemed lost and become subject to the policies and procedures detailed below.  If an item owned by Northlake Public Library District is lost, the cardholder is billed the catalog list price of the item. Interlibrary loan materials are billed in accordance with rates and policies established by the lending library

Materials that are lost or damaged beyond the point of repair are to be paid for in full at the price listed in the SWAN catalog.  Library materials checked out on a valid library card is the responsibility of the cardholder until the library card is reported lost or stolen.  If the material is lost, the responsible person is required to pay the cost of replacing the item. Full replacement of said object(s) by the same or comparable item(s) may be made after consultation with department head or appropriate staff member. For damaged interlibrary loan items, patrons will be billed according to the practices and procedures of the owning library.

a) Billing

Only one bill will be sent. Service to the cardholder will be discontinued until the account is settled. Once this notice has been generated, the patron may pay for an item, replace an item or claim the item as returned.

b) Loss of Privileges

Borrowing privileges may be suspended for any cardholder who has accumulated fines or bills of $10.01 or more until the charges have been paid or some other mutually acceptable arrangement has been made to settle the cardholder’s account. Notices and billing for materials loaned to cardholders from other libraries are governed by the policies and procedures outlined above, unless other provisions have been made by those libraries.

c) Claims Returned

The ‘Claims Returned’ option will remove the item from the patron’s record, and no additional fines/fees will be assessed for the item. Patrons may utilize this option no greater than (3) times per lifetime, regardless of past number of library cards issued.

Material Recovery Services

Once a patron has gone through the steps outlined above, and library materials are still overdue (usually no less than 60 days), patrons (owing $25 or more in fines or fees) will be referred to Unique Management Services (UMS), a materials recovery service.

All patrons, including juveniles, are eligible to have their patron accounts referred to collection. In the case of juveniles, the correspondence would be addressed to, “The Parents of_____”.

Patrons engaging in reciprocal borrowing or interlibrary loan transactions at the Northlake Public Library District are eligible to be sent to UMS, by way of the SWAN library consortium. Those transactions are serviced by the SWAN Members Services Office in Burr Ridge.

Once a patron’s account has been referred to UMS, patrons may choose to resolve their accounts at the library, or may choose to work directly with UMS to resolve their accounts.

Additional fees will be added to patron accounts that have been referred to UMS. (Appendix 3: Fees)

Approved 4/15/21 LB

NORTHLAKE PUBLIC LIBRARY DISTRICT
CODE OF ETHICS

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Adopted by the ALA Council, June 28, 1995.

Reprinted with permission from the American Library Association.

As members of the American Library Association, we recognize the importance of codifying and making known to the profession and to the general public the ethical principles that guide the work of librarians, other professionals providing information services, library trustees, and library staffs.

Ethical dilemmas occur when values are in conflict. The American Library Association Code of Ethics states the values to which we are committed, and embodies the ethical responsibilities of the profession in this changing information environment.

We significantly influence or control the selection, organization, preservation, and dissemination of information. In a political system grounded in an informed citizenry, we are members of a profession explicitly committed to intellectual freedom and the freedom of access to information. We have a special obligation to ensure the free flow of information and ideas to present and future generations.

The principles of this Code are expressed in broad statement to guide ethical decision making. These statements provide a framework; they cannot and do not dictate conduct to cover particular situations.

A. We provide the highest level of service to all library users through appropriate and usefully organized resources; equitable service policies; equitable access; and accurate, unbiased, and courteous responses to all requests.

B. We uphold the principles of intellectual freedom and resist all efforts to censor library resources.

C. We protect each library user’s right to privacy and confidentiality with respect to information sought or received and resources consulted, borrowed, acquired or transmitted.

D. We recognize and respect intellectual property rights.

E. We treat co-workers and other colleagues with respect, fairness, and good faith, and advocate conditions of employment that safeguard the rights and welfare of all employees of our institutions.

F. We do not advance private interest at the expense of library users, colleagues, or our employing institutions.

G. We distinguish between our personal convictions and professional duties and do not allow our personal beliefs to interfere with fair representation of the aims of our institutions or the provision of access to their information resources.

H. We strive for excellence in the profession by maintaining and enhancing our own knowledge and skills, by encouraging the professional development of coworkers, and by fostering the aspirations of potential members of the profession.

Accepted 3/20/14 sh

NORTHLAKE PUBLIC LIBRARY DISTRICT
DIGITAL MEDIA POLICY

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STATEMENT OF PURPOSE
Northlake Public Library District’s digital media creation station offers the latest hardware and software technology to the community. Equipment is available to patrons on a first-come, first-served basis. Equipment is also subject to Northlake Public Library District’s Internet Access Policy.

iMac, Cintiq

  • A license or school id must be left at the reference desk to use digital media equipment (wireless mouse and keyboard will be kept behind the desk)
  • Patron must be 14+ to use digital media equipment.
  • Patrons may use the iMac for up to an hour, patrons may extend their time if no one is waiting.

3D Printing

  • Price ($.10/gram) rounded to the nearest gram. Payments must be made in cash.
  • Files need to be in one of the following formats: .stl, .obj or .thing
  • Please submit a maximum of 2 jobs at a time.
  • Priority is given to Northlake Public Library District card holders
  • Please allow 5 business days to have objects printed
  • Indicate which color you prefer.
  • You must clean your own rafts and supports
  • We reserve the right to reject submissions based upon nature of the object (i.e. guns, offensive objects, etc…).
  • These rules are subject to change based on our resources.

Submit a model for printing:

  • Either drop your file(s) saved on a flash drive off at the second floor information desk or email your file(s) to askus@northlakelibrary.org.
  • A staff member will review the file for printing. If any changes need to be made, you will be contacted detailing the necessary changes.
  • You will be notified when objects are ready to be picked up from the second floor information desk. Items not picked up will become the property of the library after two weeks.

NORTHLAKE PUBLIC LIBRARY DISTRICT
DISPLAYS AND EXHIBITS POLICIES

Displays and Exhibits Policies

STATEMENT OF PURPOSE
Northlake Public Library District provides space for exhibits that support the mission of the Library, by providing users with additional opportunities for information, education, culture, and recreation. The Library seeks to exhibit works appropriate to a broad range of the Library’s diverse patrons. In making space available, the Library aspires to meet the standards set forth in the Library Bill of Rights.

Guidelines for Usage

  • Through its exhibits, the Library shall endeavor to present a broad spectrum of opinions and a variety of viewpoints, given the space limitations of the Library.
  • The Northlake Public Library District reserves the right to limit the use of exhibit and display space for Library purposes.
  • Northlake Public Library District does not endorse the beliefs or viewpoints, which may be the subject of exhibits provided by outside persons or organizations.
  • Exhibits are scheduled after approval by a department head or the Director.
  • Persons or groups interested in providing an exhibit shall submit a descriptive request for consideration.
  • Art work exhibited in the Library may be offered to the public for sale, with a percentage of sales of not more than 20% donated to the Library. This income would be designated to be used for the beautification of the Library.
  • Preference may be given to residents, governmental units, or community groups.

The library also provides a bulletin board and community pamphlet area to provide information on a space available basis. Space for posters and fliers announcing events will be made available to governmental units and not-for-profit community and area groups on an equitable basis, regardless of the beliefs or affiliations of individuals or groups requesting it. When space is limited preference will be given to announcements for local events. Commercial notices and posters with collection boxes or with a place for collection of signatures may not be posted in the Library. In providing bulletin board space, the Library aspires to meet the standards set forth in the Library Bill of Rights.

All posters and fliers submitted for placement on a bulletin board must be reviewed by a department head or the Director to insure compliance with the guidelines.

Accepted 11/21/13 sh, Revised 3/20/14 sh

NORTHLAKE PUBLIC LIBRARY DISTRICT
DISRUPTIVE BEHAVIOR POLICY

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STATEMENT OF PURPOSE

Every patron has a right to quality library service at the Northlake Public Library District.  Each patron has a right to that service in an atmosphere that is calm, quiet, safe, and without disturbance from another patron.  The staff of the Northlake Public Library District will adhere to the service orientation outlined in the Community Relations Guidelines (Personnel Policy, Appendix A). The staff has a right to provide services without fear of abuse or threatening behavior from Library patrons. Any behavior that interferes with Library service, endangers Library patrons or staff, or causes damage to Library property is not acceptable and will be corrected. The Library reserves the right to set necessary rules and regulations during extreme emergency situations.

DISRUPTIVE BEHAVIOR

Disruptive behavior includes, but is not limited to:

  • Loud noises including but not limited to: offensive language, electronic devices, ringtones, conversations (all cell phones should be on silent while in the library)
  • No conduct is permitted that may reasonably be expected to endanger the health and safety of Library users or employees or cause or threaten to cause damage to Library materials or facilities such as: moving furniture without permission, using tables/chairs as footstools, sitting on stairways, running, rough housing, etc.
  • The Library reserves the right to limit the number of persons who may sit together at a single table, carrel, or computer.
  • Soliciting of any kind on library property without permission.
  • Taking photographs or videos of library users without their permission.
  • Food and uncovered drinks are not allowed in the following designated areas:
    • Library computer areas
    • All drinks in the Youth Department must have lids
  • Sleeping is not allowed in the following designated areas:
    • Library computer areas
    • Group Study Rooms and Meeting Room
  • Patrons may not bring animals other than service animals into the library.
  • Library users may not leave personal belongings unattended. The Library is not responsible for any loss of users’ personal belongings. Personal belongings may not obstruct walkways or interfere with use of shared spaces.

ILLEGAL ACTIVITIES

Illegal behavior is behavior that is prohibited by law. Illegal behavior will not be tolerated on the Library premises and the Police will be called.  Illegal behavior includes, but is not limited to:

  • Assault (verbal, physical, or sexual).
  • Harassment (verbal, physical, sexual, or stalking)
  • Engaging in sexual conduct, lewd acts, or indecent exposure
  • Creating, viewing, sharing, or distributing child pornography
  • Possession or use of alcohol, illegal drugs, smoking or vaping
  • Theft, including deliberately removing library materials from the building without checking them out
  • Vandalism
  • Using false identification or using fictitious names or addresses.
  • Using weapons such as explosives, firearms, knives, look-alike weapons, or any other objects that can reasonably be considered as weapons.

POTENTIAL CONSEQUENCES

The Library reserves the right to inspect the contents of personal belongings.

The Library reserves the right to impose time limits upon the continuous use of Library resources.

Any behavior that violates the Disruptive behavior Policy may result in cost recovery charges, suspension of library privileges, banning from the Library, and prosecution. Library staff are authorized to ask disruptive patrons to leave the library and to exclude them for a 24-hour period. Staff are also authorized to call the police at their discretion. Violations, both minor and serious, may also be investigated by library administrators who may ban violators for varying and longer periods of time depending upon the seriousness and/or frequency of the violation. Caregivers will be notified if the offender is a minor. After the exclusion period, patrons are welcomed back to the library. After a banning patrons will need to meet with the director to have privileges reinstated.

The Library may bring criminal charges against any persons suspected of criminal acts toward library staff or patrons, including theft or vandalism of Library property or materials or of any violations on Library property of federal, state, or local laws and ordinances.

CHILDREN UNDER THE AGE OF NINE (9)

If a child under the age of 9 is causing a disturbance, a staff member should correct the child.  If the disturbance continues, staff should remind the parent or responsible party caregiver of the Parental Responsibility Statement (see below).  If this reminder is ignored, staff should ask the responsible party to remove the child from the library.

Parental Responsibility Statement

Parents are responsible for the behavior of their children while their children are in the Library. Children under the age of 9 must be within eyesight of a parent or responsible person of at least 12 years of age at all times while in the library.  Children 9 and up are left on their own in the building at the parent’s discretion.  The library does not provide childcare, nor do we accept responsibility for children. (Please see the “Safety of Children in the Library” policy for complete details.)

Revised 5/21/2020, 2/17/2022 LB

 

NORTHLAKE PUBLIC LIBRARY DISTRICT
EMERGENCY/WEATHER RELATED CLOSING CONSIDERATIONS

Download Emergency and Weather Related Closing Considerations

The Director or Librarian in charge of the building (with input from the Director) should make the decision to close the library in the event of hazardous weather conditions, extreme building conditions, a power outage or loss of water to the building.

“The following criteria will be used in determining if a situation warrants an emergency closing:

  1. Will the situation endanger staff and public traveling to/from or occupying the library?
  2. Are school districts served by the library closed?
  3. Are 12-month employees of the school districts not expected to report to work?
  4. Have evening hour or after-school activities been cancelled in the community?
  5. Are other local entities such as colleges and universities closed?
  6. Are there any extenuating circumstances such as wind chill below -30º or temperature in the building below 56º or above 85º?”
  7. Will the building be without power or water for an undetermined/extended time period?

Please check local news sources or the Emergency Closing Center for details when in doubt.

Accepted 1-16-14 sh

NORTHLAKE PUBLIC LIBRARY DISTRICT
FREEDOM OF INFORMATION ACT

About the Northlake Public Library District:

The Northlake Public Library District (NPLD) was established under the Illinois Local Library Act, 75 ILCS 5 and serves a community of over 26,000 residents from Northlake, Stone Park and unincorporated Leyden Township. Our purpose is to provide materials and services for the recreational, social, informational, and educational needs of the community.

Mission Statement

To empower and enrich patron lives by fostering education, exploration, and entertainment.

The Northlake Public Library District Board of Trustees

The Library is governed by an unpaid 7-member elected board who exercises control over our policies and finances. Open meetings are held on the 3rd Thursday of each month, 6:30 p.m., at the library. Its current members are:

Judith Wason, President (jwason@northlakelibrary.org)

Toni Glowinski, Vice President (tglowinski@northlakelibrary.og)

Elizabeth Biddle, Secretary (ebiddle@northlakelibrary.org)

Kurt Aldinger, Treasurer (kaldinger@northlakelibrary.org)

Laura Cassidy-Hatchet (lcassidy@northlakelibrary.org)

Katie Elliott (kelliott@northlakelibrary.org)

Aracely Gutierrez (agutierrez@northlakelibrary.org)

We are required to report and be answerable for our operations to: Illinois State Library, Springfield, Illinois. Its members are: State Librarian, Alexi Giannoulias (Secretary of State); Director of State Library, and various other staff.

Staff

When fully staffed, the library employs approximately 14 Full-time and 16 Part-time employees. Library departments and their staff are included in the organizational chart.

Operating Budget

The operating budget for FY2023-24 is $4,278,720.00 . Funding sources are property and corporate and personal property replacement taxes, interest income, fees, state grants, gifts and donations, and reserves. Tax levies are for the General Operating Expenditures and bond debt service. Our current budget and levy ordinances can be found on our website.

The library and its business office are located at: 231 N Wolf Rd., Northlake, IL 60164. The Library only has one branch.

Freedom of Information Act

The Northlake Public Library District adheres to the Freedom of Information Act, 5 ILCS 140/1 et. Seq., which is the principal Illinois statute governing the inspection of public records. The Act requires that public bodies make available for inspection or copying all public records to any person.

Information and records are available to the public in the following manner:

  1. Complete the Northlake Public Library District Freedom of Information Request Form.
  2. Requests may be made by mail, e-mail, or personal delivery and should be directed to the following individual: Laura Bartnik, Library Director and FOIA officer at Northlake Public Library District, 231 N Wolf Rd., Northlake, IL 60164, or FOIA@northlakelibrary.org
  3. Indicate whether the information requested is for “commercial purpose” [1] in request. [2]
  4. Specify if the records requested are to be disclosed for inspection or to be copied. Indicate records be certified, if applicable.
  5. To reimburse our actual costs for reproducing and certifying (if requested) the records, $1.00 will be charged for each certification of records. There will be no charge for the first fifty (50) pages of black and white text, letter or legal size, and $0.15 per page for copied records in excess of 50 pages. Actual copying cost of color copies and other sized copies will be charged.
  6. If the records are kept in electronic format, a specific format may be requested and if feasible, will be so provided. If not, records will be provided either in the electronic format in which they are maintained (which will require payment by the requestor of the actual cost of the medium only, i.e. flash drive, etc.) or in paper with any applicable fees.
  7. The office will respond to a written request within five (5) working days or sooner if possible. An extension of an additional five (5) working days may be necessary to properly respond.
  8. Records may be inspected or copied. If inspected, an employee must be present throughout the inspection. The records will be available for inspection, 9:00 a.m. to 5:00 p.m. weekdays, at Northlake Public Library District, Business Office, 231 North Wolf Road, Northlake, Illinois 60164

The records listed below are available immediately via our website

Monthly Financial Statements
Annual Receipts and Disbursements Reports
Operating Budgets
Annual Audits
Minutes of the Board of Library Trustees
Library Policies, including Collection Development
Adopted Resolutions of the Board
Annual Reports to the Illinois State library

[1] “Commercial purpose” is defined in the Act as “the use of any part of a public record or records, or information derived from public records, in any form for sale, resale, or solicitation or advertisement for sales or services.” However, there are exceptions for news media, non-profits, scientific and academic organizations for disseminate news, articles or opinions of public interest, or research or education.

[2] In the event a “commercial interest” is involved, additional questions can be asked of the requestor by the public body FOIA officer in order to determine the classification, then the public body has up to 21 days to respond and either deny the request based on exemptions or undue burden; or estimate the time and cost of the copying from prepayment; or provide the documents requested.

Effective January 1, 2012, the Illinois State Legislature adopted a new law which requires the following:

  1. Within six days of approving its budget, an IMRF employer must post the total compensation package for each employee receiving a total compensation package that exceeds $75,000 a year.
  2. At least six days before an IMRF employer approves an employee’s total compensation package that will equal or exceed $150,000 a year, the employer must post the total compensation package for that employee.

The term “total compensation package” is defined as the “payment by the employer to the employee for salary, health insurance, a housing allowance, a vehicle allowance, a clothing allowance, bonuses, loans, vacation days granted, and sick days granted.”

Total Compensation Package for Northlake Public Library District FY24

In 2019, the Illinois General Assembly passed Public Act 101-0504. The law requires IMRF to post certain employer cost and participation information on its website. IMRF will update these reports annually.

In 2020 The U.S. Departments of Health and Human Services (HHS), Labor and Treasury issued the “Transparency in Coverage” rule requiring the public posting of the negotiated rates between the plan/issuer and in-network providers and the out-of-network allowed amounts.

To file a FOIA request, you may fill out the form below or print and send us a FOIA Request Form downloadable here.

**Note to Requester: Retain a copy of this request for your files. This will be emailed to you once you send us your request. If you eventually need to file a Request for Review with the Public Access Counselor, you will need to submit a copy of your FOIA request.**

NORTHLAKE PUBLIC LIBRARY DISTRICT
INTERNET ACCESS POLICY

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STATEMENT OF PURPOSE
Northlake Public Library District offers access to the Internet to augment the Library’s physical collections with a wide range of subscription and freely available electronic resources. Internet access supports the Library’s mission of fostering education, exploration and entertainment in an online environment.

The Library has no control over content on the Internet and is not responsible for what users view on the Internet. Parents or legal guardians must accept full responsibility for teaching their child appropriate Internet behavior and for supervising the child’s use of the Internet so that inappropriate matter is not accessed. Patrons should exercise caution in e-mail and other direct communications and avoid disclosing personal information. Patrons are advised to consider the following when evaluating information obtained on the Internet.

  1. Information obtained online may or may not be reliable, authoritative, accurate, or current.
  2. Links to information online may be invalid or unavailable without notice.
  3. The Library cautions patrons about the potential damage of transmitting personal information, such as credit card or social security card numbers, online.
  4. It is not within the purview of the Library to monitor access to or content of any resources for any segment of the population; however, the Library reserves the right to intervene when activities on a Library or personal device cause a disruption to library users or a complaint is received. We will call police when such activities violate local, state or federal laws.

Use of the Library’s computers must be for legal, acceptable uses. Unacceptable uses include but are not limited to:

  • Harassment or defamation of others;
  • Viewing pornography- Your session will be ended immediately for viewing offensive or inappropriate materials for a public setting.
  • Police will be called for viewing child pornography and patrons may be subject to loss of library privileges;
  • Unauthorized copying of copyright-protected material, e.g., music or video;
  • Alteration, destruction or damage to equipment, software or data;
  • Use of sound or visuals, which might be disruptive to others;
  • Activities in violation of local, state or federal laws, ordinances or regulations;
  • Use of electronic information networks in any way that violates licensing and payment agreements between the Northlake Public Library District and database providers.

Persons who violate this policy will receive the following:

  1. First time, verbal warning.
  2. Second time, may lose Internet privileges.

Persons who violate this policy by viewing inappropriate sites will receive the following:

  1. First time, session ended immediately for remainder of the day
  2. Second time, session ended immediately and banned from the library for 30 days.
    A “Notice of No Trespass” will be issued by the library director. In order to regain privileges, a meeting needs to be held with the director.
  3. Third time, session ended immediately and banned from the library for 1 year.
    A “Notice of No Trespass” will be issued by the library director. In order to regain privileges, a meeting needs to be held with the director.

Sign-up Procedures

  • Resident users must have a valid library card in good standing in order to use the computers.
  • Non-residents may use their picture ID to obtain a guest pass.
  • A user is guaranteed one hour of use, but may use the computer longer if no one is waiting.
  • There is a limit of two simultaneous registered users per Internet computer.
  • Users age 14 or older will use the workstations in the Adult Services Department.
  • Users under 14 years of age will use the workstations in the Youth Department.
  • A fee may be charged for material printed from Northlake Public Library District computers.
  • Users will be automatically logged off 15 minutes prior to closing.

Youth Access to Internet
Parents and guardians of minor children are responsible for their children’s use of the Internet and are encouraged to participate with them in their Internet use. Children ages 8 and under are subject to the library’s Unsupervised Minor Policy and are not permitted to use the computer without their parent or legal guardian present during the entire computer session. Youth up to age 14 must either use the computers in the Youth Services Department or have a parent or legal guardian accompany them while they use the computers in Adult Services.

Parents or guardians, at least one of whom must be a Northlake Public Library District resident, may notify the Guest Services Department if they wish for any of their children under the age of 18 to be restricted from library computer access.

The Library’s Internet computers designated for children are available only to children under age 14. Accompanying parents or legal guardians may use the Children’s Internet stations provided no children are waiting to use the computers.

Internet users must read and agree to abide by this Internet Access Policy of the Northlake Public Library District.

Approved 4-18-19 SH

Download the Makerspace Policy

STATEMENT OF PURPOSE

The Makerspace is a multifunctional space designed to help the community learn, create, collaborate, and have fun with technology. We will provide everyone with equal access to materials and resources that encourage learning in a welcoming environment.

The Makerspace is open to all. Equipment and services are available to all patrons on a walk-in basis, subject to availability. There is no charge to use Makerspace equipment or the space. While we have some materials to learn and practice on, we encourage you to bring in your own materials to create your projects.

General Guidelines

  • The Northlake Public Library District Makerspace is open to all patrons ages 14 and up. Patrons 13 years and under must be accompanied by an adult patron. Exceptions may be made to these age guidelines for collaborative cross-departmental programs.
  • Users of the Makerspace must adhere to Northlake Public Library’s Behavior Policy, Safety of Children Policy,
    and other technology policies. The Library reserves the right to terminate Makerspace privileges of any person in
    violation of these policies.
  • Availability: The Makerspace is available to all patrons during posted Makerspace hours. Makerspace hours are
    subject to change. Library-sponsored activities, classes, programs, and Northlake Public Library District
    cardholders have priority use.
  • The Makerspace is not available for group reservations, or to reserve like a meeting room.
  • Maximum room capacity is 36 people. If the room is full, additional people will not be allowed in.
  • No food allowed. All drinks must be in lidded cups or bottles.
  • Patrons agree to take precautions to avoid causing unnecessary mess or damage in the Makerspace, and agree
    to clean up following use. Patrons agree to inform staff in the event they are unable to return a work surface,
    tool, or equipment to its original state. Patrons agree to pay for the loss or damage to any items, barring normal
    wear and tear.
  • Issues, accidents, or injuries must be reported immediately to Makerspace staff.
  • Makerspace staff are not available at the request of the patron. Staff are not available to make projects on
    demand for patrons.
  • Prior to using the Makerspace tools or equipment, projects must be reviewed and approved by a staff member.
    The library reserves the right to refuse any project and/or item creation request.
  • Projects and/or items to be created must be completed during Makerspace hours. Requests to create projects
    and/or items that have a completion time within the final 30 minutes of library closing time may be postponed
    at staff discretion.
  • The library cannot guarantee quality of or is responsible for: materials, patron satisfaction, equipment
    availability or stability, confidentiality of design, specific delivery times, damage to a project, if a project does
    not print correctly or does not work, data lost during the creation or digitization process, or if a user’s personal
    equipment is damaged or destroyed while using any of the library’s machines or tools.
  • Users are responsible for the storage of their digital files and must provide their own storage devices as needed.
  • Equipment may not be used to produce the following:
  • Content or objects prohibited by federal, state, or local law.
  • Weapons or look-alike weapons.
  • Objects or materials that would be considered obscene or inappropriate for the library environment.

NORTHLAKE PUBLIC LIBRARY DISTRICT
NOTARY PUBLIC SERVICE POLICY

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STATEMENT OF PURPOSE

The Northlake Public Library District offers free notary services for the benefit of all patrons, in accordance with the Illinois Notary Public Act.

  • Patrons seeking notary service should call prior to their visit to find out if a notary is available. The library can be reached at (708) 562-2301 x5.
  • To ensure adequate time to process the paperwork, patrons must arrive 1 hour prior to closing.
  • Notary services are provided free of charge on a first-come, first serve basis.
  • Valid photo identification is required of any patron seeking notary service.
  • Documents must be complete and must be signed in the presence of the notary.

LIMITS OF USE

Illinois state law requires that the requestor provide the notary with a current, valid identification issued by a state or federal agency that includes the requestor’s photo and signature, such as a current driver’s license, state ID, U.S. military ID, or U.S. passport.

Documents in a language other than English will only be notarized if a notary who understands the language is available.

Illinois law requires that a notary and the patron seeking notarization be able to communicate directly with each other. The library notary is not permitted to make use of a translator to communicate with the requestor.

Notary services are not available for the following documents:

  • A notary cannot certify copies of documents or signatures. All documents must be originals.
  • Notary service is not available for real estate, mortgages, real estate loans, documents, or transactions or property transfers, including but not limited to refinancing or other types of real estate loans, purchases, sales, and beneficial interests in land trusts or deeds, which require legal knowledge.
  • Notary service is not available for immigration documents, which require legal knowledge.
  • Notary service is not available for wills, living wills, and trusts.
  • Power of Attorney or documents being signed by someone who has power of attorney and wants to sign on behalf of another person.

Additionally, Illinois Notaries by law cannot:

  • Notarize I-9 forms
  • Provide Apostilles
  • Attest to true copies of passports, driver’s licenses, birth certificates, death certificates, marriage certificates, etc. Illinois law does not authorize a notary public to certify copies of any document. Persons requesting certified copies will be referred to the official who has custody of the original document or to the office where the document has been officially filed.

The library will not provide witnesses and witnesses may not be solicited from patrons. In order to serve as a witness, the witness must know the person whose document is being notarized, must be in possession of valid photo identification, and be present at the time of the notarization.

In accordance with Illinois notarial law, notaries will not provide service if the customer, document, or circumstances raise any issue of authenticity, ambiguity, or doubt. The library notary may, at their sole discretion, decline to provide notary service.

Northlake Public Library District notaries are not attorneys licensed to practice law in Illinois. They are not allowed to draft legal documents or records, nor may they give advice on any matter.

Approved 10/17/19 SH Updated 3/16/2023 LB

NORTHLAKE PUBLIC LIBRARY DISTRICT
ROOM USAGE POLICIES

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STATEMENT OF PURPOSE

Northlake Public Library District rooms are available to all individuals, community groups and organizations whose objectives are cultural, educational, or civic in nature. Individuals who wish to be featured at a library program should contact library staff. The library will not discriminate in making its rooms available for use.

Guidelines for Usage of Group Study Rooms

  • These rooms are for groups who need to study together. While individuals may use the study rooms, groups have preference.
  • Rooms hold up to 6 people.
  • If there are groups waiting, a 2 hr. limit may be imposed.
  • Study rooms are not sound proof, so patrons are asked to keep noise levels down.
  • Study rooms are first come, first served.
  • Patrons must clean up after themselves and leave the room in good condition for the next users.
  • Study Rooms must be vacated 5 minutes before library closing time.

Youth Services Group Study Room
Our Children’s Department has 2 study rooms located on the first floor.

Adult Services Group Study Room
Our Adult Department has 3 study rooms located on the second floor.

Guidelines for Usage of Meeting & Program Rooms

  • Rooms are only available during hours of operation. Groups must vacate rooms 15 minutes prior to the library closing and it must be returned to its original condition.
  • Groups may not charge admission or request fees or donations for attendance.
  • The sale, advertising, solicitation or promotion of products or services is not allowed.
  • Admission fees, fundraising and collecting donations are not permitted before, during or after meetings. Off-site admission fees or pre-payments to attend a meeting are not allowed.
  • Activities contrary to our “Disruptive Patron Policy” are not allowed.
  • Meeting rooms may not be used for private social gatherings or parties.
  • Meetings may not disturb the normal operations of the library or pose a safety hazard.
  • Our Meeting Room holds 20-25 people and is located in the adult department on the second floor.
  • Our Program Room holds 80 seated, 60 w/tables and is located in the lower level.
  • Use of Meeting/Program rooms is FREE to resident groups with library cards in good standing, and all nonprofit organizations.
  • A non-refundable fee will be charged for all non-resident groups.
  • The person signing the rental agreement is responsible for payment. Completed application with payment is required to reserve the room.

Guidelines for Usage of Community Table

  • A community table is available for use by individuals or groups to provide information, promote an organization or event, or seek new members.
  • Use of a community table is FREE to resident groups with library cards in good standing, and all nonprofit organizations.
  • A non-refundable fee will be charged for all non-resident groups.
  • The person signing the rental agreement is responsible for payment. Completed application with payment is required to reserve the space.

Accepted 2/21/19 lb

NORTHLAKE PUBLIC LIBRARY DISTRICT
SAFETY OF CHILDREN IN THE LIBRARY POLICY

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STATEMENT OF PURPOSE

The Northlake Public Library District welcomes the use of the Library facilities and services by children. However, Library staff is not licensed or able to provide for childcare needs in lieu of parental responsibility. Parents and caregivers should be aware that the Library is a public building open to all, and that staff are not able to monitor the safety or whereabouts of each child visiting the Library.

General Guidelines
Parents or caregivers are responsible for the behavior of their children within the Library, including being respectful of staff, other patrons and the Library’s collection. Children under the age of nine (9) must be within the eyesight of a parent or responsible person of at least twelve (12) years of age at all times while in the Library. Children age nine (9) and up are left on their own in the building at the parent’s discretion. It is the responsibility of the parent or responsible person to know the open hours of the Library and to pick up his/her child before the Library closes.

Library Programs
No child under the age of three (3) may be left in any program or special event alone. The parent or responsible person should remain in the building for any child under the age of nine (9) so that he/she is available if the child must leave a program for any reason. The parent or responsible person is expected to join the child promptly at the end of any library program.

Unattended Children
If any child under age nine (9) is left unattended, the child will remain at the main desk on the floor of the Library where he/she was found. The responsible person will be paged over the Library public address system. If the responsible person is not located, Library staff will attempt to telephone the child’s parents. If staff is unable to reach the parent, the Police will be called to assume responsibility for the child. Two staff members should remain with the child until a parent or the police arrive. Library staff under no circumstances will transport the child or take the child away from the building.

In the event of a violation of the Library policy regarding unattended children, staff will fill out an Incident Report and place it on file with the Library Director.

A child of any age habitually left unattended, or left unattended for an extended period, may be deemed to be at risk. In such situations, Library staff may contact local law enforcement or the Department of Children and Family Services to ensure the safety and well-being of a child.

Library Closing
If any child under the age of fourteen (14) does not have a responsible adult present when the Library closes, two Library staff members will stay with the child in the foyer of the Library. In the event that the child is still at the library 15 minutes after the library closes to the public, the police will be called to pick up the young person. Attempts will be made during that 15 minutes to reach the parents/guardians. An incident report must be written for any situation of an unattended child. A copy of the incident report must be provided to the Library Director.

Accepted 2/20/14 sh, Revised 4/21/16 sh

NORTHLAKE PUBLIC LIBRARY DISTRICT
SELECTION POLICY FOR LIBRARY MATERIALS

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STATEMENT OF PURPOSE
The Public Library is a community institution that attempts to meet the informational, cultural and recreational needs of all the community’s residents. This role is filled by making available print and non-print materials on all relevant subjects to all patrons.

The Board of this library declares as a matter of selection policy that:

  1. Library materials selection is and shall be vested in the library director and, under her/his direction, such members of the professional staff who are qualified by reason of education and training. Any library materials so selected shall be held to be selected by the board.
  2. Selection of library materials shall be made on the basis of their value of interest and information to all the people of the community. No library materials shall be excluded because of the race, nationality or the political or social views of the author.

MISSION STATEMENT
The Northlake Public Library Board of Trustees recognizes the responsibility of the Library to render the use of the Library to be of the greatest benefit to the greatest number in the community. This will require broad knowledge of the community and determination to be responsive to all its segments. We recognize the purpose of the Library to provide access to all information and to make use of the information that is of relevance and interest to the community we serve.

GENERAL CRITERIA FOR THE SELECTION OF MATERIALS

  1. These are the criteria used in a consistent manner for choosing print and nonprint library materials:
    1. Literary quality
    2. Value and relevance of information
    3. Popular demand
    4. Current or historical interest
    5. Evaluation in review media
    6. Inclusion of title in standard bibliographies and indexes
    7. Maintenance of a well-balanced collection, including materials that present widely diverse points of view, some of which may be unorthodox or controversial
    8. Curriculum support
  2. Selection of materials is influenced by the following factors:
    1. Budgetary considerations
    2. Physical limitations of the building
    3. Availability of materials through RAILS and the interlibrary loan network

SPECIAL COLLECTIONS
It is the intention of the Northlake Public Library to provide services and materials that meet the needs of our very diverse community. To this end we provide unique collections of print and non-print materials designed to meet the informational and recreational needs of our patrons.

MAINTENANCE OF COLLECTIONS
The Library collection will be kept attractive and current by a continual program of repairing, discarding or replacing worn and out-dated materials.

WITHDRAWAL OF MATERIALS
Weeding of the library collection (i.e. the periodic discarding of library materials) is an ongoing process that is necessary to maintain a relevant, well-balanced collection as well as to address the physical limitations of the library building. Materials will be discarded according to accepted professional practice (continuing accuracy, frequency of use, physical condition, and relevance) and will be disposed of at the discretion of the library Director.

DONATION POLICY
The library will encourage and accept gifts with the understanding that gifts of materials will be added to the collection only when they meet the same standards required of purchased materials. Gift materials which do not meet those standards, are out of date, are unneeded duplicates, or are in a format unsuitable for library use may be added to the library’s book sale room or be recycled. Whenever a gift is no longer needed or useful, it will be disposed of in the same manner as materials purchased.

We regret that we are not able to use all of the materials donated to the library. Only those materials that meet our selection criteria, enhance the current collection and do not require special handling will be added to the collection. Donations not added to the collection will be disposed of at the discretion of the library Director.

POLICY ON CENSORSHIP
Although it is occasionally necessary to restrict access to certain materials to prevent theft or mutilation, the Northlake Public Library District will not segregate or restrict materials on the basis of controversial subject matter.

Material shall not be removed from the library collection solely because the ideas and/or topics presented may be objectionable to an individual District resident or group of residents.

This board believes that censorship is an individual matter and declares that while anyone is free to reject for oneself materials of which one does not approve, one cannot exercise one’s right of personal censorship to restrict the freedom of others to read. It is the responsibility of the library to include a broad spectrum of materials, not to exclude materials.

This board also believes it is the responsibility of parents and legal guardians to guide and direct the reading, viewing or listening of their own minor children. The library staff does not and will not assume the role of parent in restricting access of minors to materials and services.

This board adopts and declares that it will adhere to and support these documents adopted by the American Library Association:

  1. The LIBRARY BILL OF RIGHTS
  2. The FREEDOM TO READ and FREEDOM TO VIEW STATEMENTS
  3. The Policy on INTELLECTUAL FREEDOM, all of which are appended to this document

RECONSIDERATION OF MATERIALS
The District believes that people have the right to decide for themselves what is appropriate reading material. Responsibility for the material chosen by children rests with their parents or legal guardians. A patron finding material objectionable may request that the item be reconsidered.

  1. Request for review of any material in the collection shall be made by submitting a “Request for Reconsideration of Library Materials” form to the Library Director.
  2. The request form must be filled in completely.
  3. The complainant must be a resident of the Library District.
  4. The Library Director shall act upon the complaint by establishing a staff committee to review the material and render a decision. The decision shall be forwarded to the complainant in written form. A copy of the written decision together with a copy of the complaint shall be given to the Board of Trustees of the Northlake Public Library District. Final disposition of the matter rests with the Board of Trustees.

Accepted: August 15, 2013

NORTHLAKE PUBLIC LIBRARY DISTRICT
SOCIAL MEDIA POLICY

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STATEMENT OF PURPOSE

The purpose of this policy is to address the use of social media by the Northlake Public Library District (“Library”) and its employees, volunteers, elected officials and users.

Section I: Defining “Social Media”
A. The term “social media” refers to the use of Web-based and mobile technologies, which allow the creation and exchange or user-generated content. In short, social media are a way to transmit, or share, information with a broad audience.

B. The taxonomy of social media is constantly changing. In general, for the purposes of this policy statement, social media includes, but is not limited to:

  • Social-networking sites (such as Facebook and MySpace);
  • Multimedia-sharing sites (such as YouTube and Flickr) and podcasts;
  • Blogging sites and other types of self-published journals (such as Blogger and WordPress);
  • Micro-blogging sites and other types of collaborative, Web-based discussion forums (such as Twitter);
  • Business-networking sites (such as LinkedIn); and
  • Social-bookmarking sites (such as Digg and Reddit).

Section II: Purpose for the Use of Social Media
A. For Northlake Public Library District employees and users, the use of social media facilitates an environment in which to share opinions and information about library-related issues, events, and subjects. The Library supports participation in social media as an additional method by which to promote its services and resources and to further inform themselves about topics related to their job.

B. Library-sponsored social media are used to convey information about the Library’s resources and services; advise users about programs; obtain user feedback, exchange ideas, or trade insights about library trends; reach out to potential new users; and to raise awareness of the Library’s brand.

Section III: Guidelines for Website Visitors’ Posting on Library-Related Social Media
A. Northlake Public Library District encourages users to share thoughts and opinions on the library’s social media pages, provided they do so in a respectful manner.

B. The Library does not agree with or endorse every comment that individuals post on our pages. The Library’s goal is to share ideas and information with as many individuals as possible, and its policy is to accept the majority of comments posted to the Library’s social media. External, non-library links on the Library’s social media sites do not constitute an official endorsement on behalf of the library.

C. All posts, comments, and links posted to the Library’s social media will be reviewed by designated Library employees. Because of the limits of the Library’s operations, the designated moderators may not see every post right away; the Library trusts in the patience and maturity of its community to ignore any inappropriate content until staff is able to respond to or remove the post.

D. Posts containing, but not limited to, the following types of content are prohibited on Library-related social media and will be removed by the Library upon discovery:

  • Content that is obscene or harmful to children (including but not limited to pornography, profanity, or vulgarity);
  • Content that is racist, sexist or homophobic;
  • Personal attacks, insults, harassment, or specific and imminent threats;
  • Content that is potentially libelous;
  • Content that was plagiarized from another source;
  • Private, personal, or proprietary information published without consent; including but not limited to comments, photographs, and images;
  • Comments unrelated to the content of the forum;
  • Hyperlinks to material not directly related to the discussion;
  • Commercial promotions or spam;
  • Organized political activity;
  • Violations of copyright, trademark, and fair use;
  • Duplicate posts by the same individual; and
  • Unauthorized use of the Library’s identity.

E. Repeated violations of the prohibited content policy may result in the Library blocking the author from future posting on social media.

Section IV: General Guidelines for Employees’ Use of Social Media
The following guidelines apply to the use of social media, whether for Library use or personal use; whether inside or outside the Library; whether on work time or personal time; and whether on Library equipment or personal equipment. These guidelines apply to all employees.

A. The Library encourages all employees to exercise sound judgment and common sense to prevent social media from becoming a distraction at work.

B. Employees are prohibited from discussing confidential, work-related matters through the use of social media. In addition, employees have a duty to protect other employees’ home addresses, telephone numbers, and other personal information, as well as the confidentiality of the Library, user account information, strategic business plans, customer lists, financial information, business contracts, and other proprietary and nonpublic Library information.

C. Employees shall not use social media to harass, threaten, libel or slander, malign, defame or disparage, or discriminate against co-workers, managers, customers, clients, vendors or suppliers, any organizations associated or doing business with the Library, or the Library itself, or any members of the public, including but not limited to Website visitors who post comments. The Library’s anti-harassment and equal employment opportunity policies apply to use of social media in the workplace.

Section V: Employees’ Use of Library-Sponsored Social Media
All such Library-related social media are subject to the following guidelines, in addition to the general guidelines set forth in Section IV above:

A. Only employees designated by the Library can prepare content for, delete, edit, or otherwise modify content on Library-sponsored social media.

B. Designated employees are responsible for ensuring that Library-sponsored social media conform to all applicable Library guidelines. These employees are authorized to remove immediately and without advance warning any content, including offensive content such as pornography, obscenity, profanity, and/or material that violates the Library’s equal employment opportunity and/or anti-harassment policies. See Section III-D for a full list of prohibited content.

Section VI: Employees’ Personal Use of Social Media
Staff members are encouraged to participate in social media sites beyond the Library’s sites to further their understanding of current events, culture and trends, within these guidelines.

A. During scheduled work hours at the Library, employees shall limit their use of social media to Library-sponsored posting and professional development and exploration. Personal use of social media during work hours will not be permitted.

B. Employees shall refrain from using the Library’s name or initials in their log-in IDs or user names.

C. Employees shall not use the Library’s logos, address, telephone number, fax number or email addresses on social media sites other than those sponsored by the Library.

D. Employees should have no expectation of privacy while using the Library’s equipment and facilities for any purpose, including the use of social media. The Library reserves the right to monitor, review, and block content that violates the Library’s rules and guidelines.

Accepted 3/21/13 sh

NORTHLAKE PUBLIC LIBRARY DISTRICT
VOLUNTEER POLICIES

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STATEMENT OF PURPOSE

Northlake Public Library District provides a wide variety of volunteer opportunities for community members of all ages. The library will not discriminate in making volunteer opportunities available. Opportunities are available on a first-come, first-served basis.

Guidelines for All Volunteers:

While we cannot guarantee placement preference will be given to Northlake Public Library District patrons. Volunteers will be provided with documentation of participation, if needed. All volunteers must sign and abide by the volunteer agreement form. All Northlake Public Library District policies and guidelines must be followed by all volunteers.

Middle School Volunteers

Northlake Public Library welcomes middle school volunteer applications (Grades 6-8).  Students who are required to complete volunteer hours for school and other organizations will be given first consideration.  While we cannot guarantee placement, we strive to accommodate all applicants. Students are responsible for giving required school documentation to the Youth Services Department.  Applications must be picked up and returned to the Youth Services Department with a parent or guardian signature on the application.

Middle school volunteers are supervised by the Head of Youth Services or the Youth Services Librarian.  Limited hours are available each day based on the needs of the department.  Tasks include wiping down tables and toys, helping with library programs, organizing and preparing youth materials for crafts, and other duties as assigned.

Two absences without prior notification will result in losing the volunteer position.

Court-Ordered Community Service for those under 14

The Northlake Public Library accepts, on a limited basis, court-ordered short-term community service volunteers. The volunteer’s offense must be of a nonviolent and non-theft related nature. Court-ordered community service for those under 14 is approved on a case-by-case basis. Court orders, tickets, and related documentation listing the offense must be attached to all applications.

Teen Volunteers

The Northlake Public Library District accepts Teen Volunteers between the ages of 13 and 18. Applications must be picked up and returned to the Adult Services Department with a parent or guardian signature on the application.

Teen Volunteers are recruited, trained, and overseen by the Teen Librarian. Typical shifts last for approximately two hours and may include the following: assisting in programs, locating materials, creating displays, promoting the library and its resources to peers, and other duties as assigned. Teens may participate for mandatory service hours through their schools or other organizations.

Adult Volunteers

The Northlake Public Library strives to accommodate applicants to assist staff with a variety of tasks and activities throughout the Library. The Northlake Public Library provides short- and long-term volunteer opportunities on a limited or ongoing basis in an effort to work together to meet the goals and mission of the organization.

Court-Ordered Community Service

The Northlake Public Library accepts, on a limited basis, court-ordered short-term community service volunteers. The volunteer’s offense must be of a nonviolent and non-theft related nature. Court orders, tickets, and related documentation listing the offense must be attached to all applications.

A variety of tasks may be assigned to respond to immediate needs that the library might have. Library activities may limit the number of volunteers that are accepted at one time. Volunteers will be supervised by the Head of Adult Services. Tasks may include work within the library such as shelving materials, cleaning, dusting, straightening shelves, assisting the Friends of the Library with book sales and/or programs, shifting collections, recycling activities, shelf-reading, inventory, packing and unpacking deliveries, preparing seasonal displays, and other duties as assigned. Exterior work may include building maintenance, window washing, painting, raking, pruning, trimming shrubbery, weeding, clearing and shoveling paths, and removing nuisance vegetation on library grounds and its parking lot. Inclement weather may alter tasks and schedules. Volunteers may bring a personal listening device to help pass the time. All volunteers are expected to observe proper decorum while on library property and not entertain their peers during service hours.

Two missed shifts without prior notification or one month of missed shifts will result in termination. Falsifying hours will also sever the library’s obligation to provide you an opportunity to fulfill your court-ordered sentence.

Parents

The Northlake Public Library accepts parent volunteers who:

  • Have children who actively attend Youth Programs
  • Live in the library service area

Parent volunteers will be used during large events and special programs. Library activities may limit the number of volunteers that are accepted at one time. Parent volunteers will be supervised by the Head of Youth Services. Tasks may include room set-up and/or cleanup, wearing character costumes and assisting children during a program.  Parents will be given ample notice of volunteering opportunities.  Inclement weather may alter tasks and schedules. All volunteers are expected to observe proper decorum. If a program is missed without notifying the library the absence may limit the ability to volunteer for future programs.  Parent volunteers will be chosen at the discretion of the Head of Youth Services based on the needs of the event.

All Volunteers must sign and abide by the volunteer agreement form.

Approved 9/14, Updated 4/23, Updated 2/24, Updated 3/24